The customer produces medical devices (e.g. diagnosis, prevention, control, therapy, or mitigation of a disease) that can be used independently by the patient. In addition to the periodic reordering of consumables (e.g. drugs), it is essential for therapeutic continuity that the device be promptly replaced in the event of a malfunction.
The medical device has been equipped with access to the network which allows (via sim machine to machine) real-time monitoring of operating data.
The information thus collected feeds predictive algorithms, to then be used by the manufacturer (by the distributor or by any other qualified actor in the supply chain) in order to: